BVAC Billing Query

Billing & Payment Enquiry

Our team is here to support you with your billing enquiries. If you want to send us a message, you can also email us at billingenquiry@bupa.com.au

Resident full name *

Select a care home (if relevant)

Enquiry type *

Customer Number (if relevant)You can find your Customer Number in your "Tax Invoice / Fee Statement"

Your first name *

Your last name *

Email *

Phone (include area code) *

Preferred response method *

Preferred contact time *

Bupa Aged Care is collecting the personal information that you provide in this form for the purpose of receiving your billing enquiry and to contact you to assist you with your enquiry. If you don’t provide us with your accurate contact details, we may not be able to contact you about your billing and payment enquiry. Our Privacy Policy explains how we handle your personal information, how you can access or update your information, or how to contact us about your privacy.